Data Protection General Regulation





Data Protection Policy


At ERGON IRIS we care about your private life protection and confidentiality of your personal data given through internet and our professional collaboration and contacts.
We comply with the relevant legislation regarding the Protection of Personal Data, we collaborate with the Data Protection Authorities and we act legally and with transparency, according to the principles of this regulation.

Our methods to collect and use your data


Protect

Our Personal Data Policy is applied to all personal data you give to ERGON IRIS and that the company stores and process according to the laws or with your consent.

Collect - Process

Collection and processing of your personal data from ERGON IRIS applies all legal and specific conditions, primarily taking into consideration your data safety from violations.

Comply

Your personal data processing is done in complience with the GDPR or according to any future changes and substitutions in order to ensure that these data are fully protected. You have the right to submit complaints to the Data Protection Authorities in case you prove that ERGON IRIS does not use properly your data according to the regulation of GDPR.

Duration

Duration of storage of your data is relative to the scope for which they have been collected according to law or your consent. ERGON IRIS stores, processes and uses your personal data only for as much as is needed to satisfy specific scopes and until its revocation. Wherever law demands, ERGON IRIS keeps your personal data for as long as this is necessary, in order for the company to defend itself against legal actions.

Data type

Collected data are prespecified, exact, updated and with a certain duration (according to scope). We do not collect sensitive personal data.

Internet - Children

ERGON IRIS does not use, transfer, send personal data from internet or other entities, neither promotes them in internet communities. Our site and online services are not for use from persons under 13 years old. If you are parent or custodian and believe we have such information for a child, please contact immediately.

Consent

Consent for personal data is voluntary. There are no harmful effects if you decide not to give your consent or your personal data. However, in certain circumstances ERGON IRIS probably will not be able to satisfy your requests or act without your consent i.e. in product or service sales, access to offers, training etc.

Information

You have the right to ask ERGON IRIS information regarding your personal data processing and use. In such case, please email us and specify your request and receiver in order to contact with you.

Non consent

In case you do not wish to consent at your personal data use from ERGON IRIS, you have the right to ask for their deletion. You can also withdraw your consent at any time. ERGON IRIS will immediately delete and stop using them. However in case of legal actions, we have the right to keep them only during such process, according to Law. Please note that in case of non consent, ERGON IRIS might not be able to offer you certain products or services.

Modify

In case of modification of some of your personal data you are kindly requested to contact us and sumbit your new data.


Data we collect according to relevant legislation


Product or service order

In case of product or service order, ERGON IRIS will use your personal data on the order (name, address, TIN number etc.) only for elaboration of the order. During this process additional data might be asked in relation to your satisfaction, product improvement, contact forms on our sites, emails or phone calls. Products and services include offers, brochures, marketing material, training or other, complaints, payment notifications etc. according to Law.

Legal protection

In case of Legal Protection of the company against damages, loss etc from legal entities, authorities etc, to protect its rights, interests, products, services and its clients, collaborators and personnel security.


Data we collect with your consent


New products-services, Upgrades, Offers

In case of informing you about new products, services, upgrades and improvements, ERGON IRIS can use names, addresss, phones etc. of your company in order to keep you informed for last news on above, special offers etc.

Interest or collaboration

In case of your interest regarding products, services or collaboration with ERGON IRIS through its internet site. Personal data collected will be used exclusively for use according to Law or collaboration purposes. Please note that ERGON IRIS might not be able to fulfil collaboration conditions in case you do not give your consent for personal data.

Marketing, Promotion

In case of research or questionnaire or phone call, Σε περίπτωση δημιουργίας έρευνας ή ερωτηματολογίων ή τηλεφωνικών κλήσεων προς εσάς, content of which can be used by ERGON IRIS to improve products or services. In case of use of material for promotion scope, ERGON IRIS recognizes the copyright of its customers.